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Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Exchanges

We only replace items if they are defective or damaged.

Satisfaction Guarantee

We want our customers to be satisfied with every purchase. Therefore, if you have any reason to be unsatisfied, we will offer you replacement of equal or greater value. Customer must show proof of purchase.

We only ask that you cover shipping and handling for the replacement. Please email admin@geneticdesigner.io.

Need help?

Contact us at admin@geneticdesigner.io for questions related to refunds and returns.