To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Our policy lasts for 30 days after purchase.


All sales are final. We do not allow refunds.

You may return your item for store credit or a replacement. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection for your store credit or replacement.

If you are approved, then your refund will be processed, and you will receive a statement of store balance for a future order.


We will replace items if they are defective or damaged. Please photograph package upon arrival.

If you have any reason to be unsatisfied, we will offer you an exchange of equal or greater value. Customer must show proof of purchase.

Satisfaction Guarantee

We want our customers to be satisfied with every purchase.

We only ask that you cover shipping and handling for the replacement.

Please email admin@geneticdesigner.io for returns and exchanges.

Need help?

Contact us at admin@geneticdesigner.io for questions related to refunds and returns.